Excellent experience, would buy from them again! Very accommodating, stayed late for ya to pick up the vehicle after hours. Held the truck for us on a handshake while we worked out the details with our bank. Great customer service. ~Jim and Dannielle
I bought my 07 Tahoe here and it still runs perfect I commute to nj every day thank you
Their used vehicle look nice and quality looks very good.
Sabattus Auto Sales were great to deal with they were very fast at responding to email. They went above and beyond my expectations. It was nice to do business with a family owned company.
I'm writing with an update to my original review. To summarize, our vehicle manifested a problem after less than 600 miles which, ultimately, required over $2,800 of repairs at our local Toyota dealer. Sabattus Auto & Truck Sales initially attempted to remedy the problem, but was unable, and subsequently declined to cover the permanent repair. To be fair, the part that failed was not covered under Sabattus' limited warranty. Additionally, Sabattus staff did pay for the cost of diagnosis at the dealer, and were generally professional and prompt.
The fact remains, however, that Sabattus Auto & Truck Sales sold a vehicle which developed a costly problem almost immediately, and did not make an additional effort to resolve the problem in what I believe is an exceptional circumstance. Even our local Toyota dealer arranged for the factory to pay for some of the parts, and to discount their own labor, in the interest of customer satisfaction - and we didn't even buy the vehicle there!
UPDATE 2017-05-13
After several weeks of shopping for a used vehicle online and at dealers near and far, we finally found the exact truck we wanted here. The lot was stocked with well-maintained used vehicles, with fair prices. Our sales person, Reggie, was easy to work with from the test drive, to inspection, to paperwork, and final pick-up. About two months after the purchase, we had a problem. Laurie scheduled us for an appointment the next day, and their shop fixed it promptly - and the issue wasn't even one that was covered by the warranty. I have high standards for my vehicles and related service providers, and Sabattus Auto & Truck Sales has met them entirely. Thanks for a great experience, and we'll definitely be back the next time we're in the market for a used car.
ORIGINAL POST
In the end, we still got what we hope is a great truck post-repairs, albeit for an extra $1,700 out-of-pocket. As a result I can no longer recommend Sabattus Auto & Truck Sales, and am lowering my rating from 5 stars to 2 stars.
I believe their undercoating service is very good.
Sabattus Auto Truck Sales is a US Car Dealer based in Sabattus, Maine. Sabattus Auto Truck Sales is located at 258 Middle Rd, Sabattus, ME 04280, USA.
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